Policies

Copyright and Trademark Notice 
This site is Copyright © 2011-2015, 2N1 Skate Shoppe, All Rights Reserved.

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of 2N1 Skate Shoppe or of the manufacturers of the items the images represent. 

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards and PayPal Payments
We accept the following forms of payment: Visa, MasterCard, American Express, Discover, and PayPal.

There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information may cause your payment to be declined or cause a delay in processing your order.
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Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. We are not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
We do not accept money orders, checks, or cash for online orders. If you wish to arrange payment via an offline method, please contact us.
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Multiple Product Orders
If any of your items were marked as Special Order, your entire order will be shipped when all items arrive. If you wish to receive your In-Stock items sooner, please place separate orders for In-Stock and Special Order items.
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Order Acceptance Policy 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions 
These Conditions will supersede any terms and/or conditions you include with any purchase order. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products by 
We do our best to ensure that the quantities shown on our online store are accurate, however there may be times when a product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites
Other sites linked to through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. We is not responsible for the actions of third parties. 
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Returns / Exchanges 
We will gladly accept the return or exchanges of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.

Returns or exchanges due to incorrect sizing, color exchange, or other reasons are accepted within 30 days from the date of purchase. All returns must be in complete, unused, and unworn condition and must include the original packaging or tags.

Used items will not be accepted for return under any circumstance unless defective. Defective items will be replaced per the manufacturer's warranty. If you have questions about a specific manufacturer's warranty policy, please contact us!

Clearance items are not eligible for return/exchange.

Please contact us prior to returning any item for return instructions. Warranty issues can often be resolved without return shipping if you send us a photo or video showing the problem.

Orders returned after 30 days, products with damaged or missing packaging, or orders that were shipped with free shipping may be subject to a 15% restocking fee or shipping charge and will be refunded with a store credit, which does not expire.

New custom skates may be returnable on a case-by-case basis, and at our discretion, if the size & components of the skate are something that we can reasonably expect another skater to be interested in purchasing.

Customer shall be responsible for any additional return postage, except in cases of fulfillment mistakes.
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Shipping Policy 
Most orders received before 5:00PM will ship the next business day. Orders are not shipped on Saturday or Sunday, except by prior arrangement. All orders are shipped via USPS mail, and shipping dates and transit times may be delayed based on federal holidays, weather, and other causes beyond our control.

We cannot guarantee when an order will arrive. Any shipping or transit time should be regarded as an estimate only. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Orders that qualify for free shipping shall be shipped via a method as determined by 2N1 Skate Shoppe. Please let us know if you are hoping to receive your order before a certain date so that arrangements may be made for a faster shipping method if needed. Any additional postage as a result shall be the responsibility of the customer.

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Taxes, Import Tariffs, VAT, etc. 
2N1 Skate Shoppe shall automatically charge and withhold any applicable sales tax for orders to be delivered to addresses within Alaska. For orders shipped to other states or countries outside of the United States, the customer is solely responsible for all sales, import, or other taxes.
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Typographical Errors 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the incorrect price.
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